Shipping policy

We offer free shipping worldwide for all orders of $40 or over.  Free shipping is not extended to special promotional offers such as any 'FREE + Shipping' offers where we are providing the item at no cost.  

Some of our items are shipped directly from the USA, while others may be shipped internationally, in some cases directly from our suppliers. Shipping times vary; we aim to process and ship your order within 3-5 working days, and delivery can be 7-12 working days if shipped to USA, or normally between 20-28 working days if shipped internationally. Some items may take longer if shipped internationally, depending on various factors, such as which postage service/company is being used, and any potential delays with customs. If you have any questions, or if you are experiencing any unexpected delays with receiving your order, please contact us for assistance.

Shipping Delays / Problems
Occasionally, there may be an issue or a problem with shipping, which is unfortunately out of our control, and comes down to the individual shipping service used, and any possible security/customs hold-up's.  If your item has not arrived in the time specified above, please Contact our Support Team who will be able to assist you further.